No Reliable!!! We paid for the goods but did not receive it! They said that the good were shipped by DHL and as we did not paid the import taxes, the goods came back to China... But we did not receive e-mails from DHL, neither bills charging us the duties. Therefore, we paid for the goods, we paid the shipping and got nothing. And they just transfered the account for us and said they will not refund for it. And I don't understand why the goods were shipped by DHL and the guy asked us to contatc Fedex...
رد من المورِّد:
DHL sent you many emails, we also sent you many messages and called you many times, but we couldn't contact you. You replied more than half a month later, we asked you to pay the tariff, you said you would pay but you didn't pay, and then we couldn't contact you again, we tried all means to contact you in vain. We even found your company's website and called your company. Later, DHL said that the tariff delay of this product was too long, and we had to return it. Later, this product was returned to Hong Kong, and we also paid the freight for returning it to Hong Kong. The returned product has always been in Hong Kong, and later you asked us that you needed this product. Because we have no way to contact your local DHL, and then you gave us a bad review, we are really wronged...
24 Sep 2024